FAQ

Why Choose Pefeas?

More than a wig. It’s a promise.

At Pefeas, we believe every woman deserves to feel confident, beautiful, and truly herself.

That’s why every custom wig is thoughtfully designed around your preferences, your lifestyle, and your individual needs.

Customize Your Wig

Your style. Your specifications. Your Pefeas.

Every Pefeas custom wig is made to your specifications. Choose the details that define your look — from cap construction and texture to length, color and density.

Designed to Fit You

A custom fit starts with your measurements.

Every Pefeas custom wig is created with your individual measurements and preferences in mind.

Once your custom design has been confirmed, we will guide you through the measurement process and provide clear instructions for submitting your measurements.

Not sure how to measure? Don't worry. Our team will guide you step by step.

Your Pefeas Custom Journey

From your vision to your finished wig.

Every Pefeas custom wig is made through a personalized process, from the first consultation to final delivery.

01  Choose Your Inspiration

Browse our custom wig cases and find a look that inspires you.

02 Tell Us What You Want

Share your preferred texture, length, color, density, cap construction and other details.

03 Share Your Measurements

Provide your head measurements so we can create a custom fit for you.

04 Private Design Consultation

Our team reviews your preferences and works with you to develop your custom design.

05 Approve Your Design

We confirm the final specifications with you before production begins.

06 Pay Your Deposit

Once your design is confirmed, your deposit secures your custom order.

07 Handcrafted for You

Your wig is carefully handcrafted according to your approved specifications.

Approximately 15–30 days

08 Final Video Confirmation

Before shipment, we provide real photos and/or video of your finished wig for your review.

09 Final Payment

After you approve the finished piece, the remaining balance is completed.

10 Shipping

Once final payment is received, we carefully prepare and ship your custom Pefeas wig.

Made to Order

Handcrafted specifically for you.

Every Pefeas custom wig is made specifically for you. Production begins after your design has been confirmed and your deposit has been received.

Estimated production time: approximately 15–30 days.

Production time does not include shipping time.

Shipping & Delivery

Carefully prepared. Carefully delivered.

Once your final payment is confirmed, your custom Pefeas wig will be carefully prepared for shipment.

Orders over US$500 qualify for complimentary shipping.

For orders under US$500, shipping costs are calculated based on the destination, package weight and selected shipping method.

Shipping time varies by destination and shipping method. We will provide an estimated delivery timeframe before your order is shipped.

Duties & Taxes

mportant information for international orders.

Complimentary shipping applies to eligible orders over US$500. Customs duties, import taxes, VAT, brokerage fees and other destination-country charges are not included unless otherwise stated.

Any applicable duties, taxes or customs charges are the responsibility of the customer.

Customs requirements and charges vary by destination. Please check your local import regulations before placing your order.

Order Preparation

Before Your Wig Ships
Your finished wig is inspected and carefully prepared before shipment.

We will provide real photos and/or video for your review before the final shipment.

Aftercare & Support

Here for you, beyond the delivery.

Your Pefeas journey doesn’t end when your custom wig arrives.

We’re here to help you care for your wig, answer your questions, and make the most of your custom piece.

Your Personal Pefeas Profile

Your preferences, remembered for your next custom piece.

Every Pefeas custom wig is part of your personal journey.

With your permission, we can keep a record of your approved measurements, preferences and custom specifications to make future orders easier and more personalized.

When you're ready for your next Pefeas piece, your previous preferences can help us better understand your style and create a more seamless custom experience.

Ready to Create Your Pefeas?


Your next look starts with a conversation.

Tell us what you envision, and let us help bring your custom wig to life.

P E F E A S

MADE FOR YOU. MADE TO FEEL LIKE YOU